Why Choose InsideOut Networking for IT Support
You want to get back to focusing on your business, but when you're dealing with the same IT support issues that keep coming back again and again, this is a lot easier said than done.
We'll help you:
1. Make sure your employees are spending more time being productive
When your employees are spending too much time dealing with computer issues and slow IT systems, they're not able to spend the time they need on the important jobs you need them to do every day.
2. Take accountability for your your IT systems
If you've gotten to the point where you feel like nobody really understands your IT systems - that you simply have nobody to trust when it comes to solving long-term IT issues - your technology is no longer working for you.
3. Ensure your technology is always working
If your technology is not working for you, then you're working for your technology. That is absolutely something you shouldn't have to deal with any longer. Now, we're happy to say, you don't have to - at least, not anymore.
They meet the needs of our company from the smallest issue to the management of our entire system.
Karen
Chesterfield, MI
Introducing...
VIRTUAL IT DEPARTMENT
Complete. Local. IT Management.
UNLIMITED REMOTE & ON-SITE SUPPORT
All of our maintenance and support services include unlimited remote & on-site support at a fixed, competitive flat fee. This puts us in the best position to fix problems once and for all.
DOCUMENTED SOLUTIONS
All of our solutions are documented and are made readily available to the whole team, guaranteeing that the types of common issues you're facing won't be "common" for very long.
field
review
On the IT consulting side of things, we do a thorough field review to identify and recommend solutions that line up with your long-term goals as a business.
Rapid
Response
We rapidly respond to all issues that are reported through our help desk portal, email, & phone extension
We will become your dedicated IT managers, and since we use a flat-rate plan, you will ALWAYS know what to expect in terms of what you're paying for and what you're actually getting. Since 2004, we've worked with thousands of different clients and have fully managed the IT departments of dozens of companies in all shapes, sizes, and industries. If you think you can't afford an IT department, you can. If you think IT issues are just something you have to live with, guess what - you don't.
With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.
Are You Ready For a Great IT Support Experience?
Getting started is easy. Give us a call at 248-970-9086 or complete the form below, and we will get in touch with you to set up an introductory phone call.
Start Your Quote
Fill in our quick form
A senior engineer will be in touch to provide a price quote
You can relax - we've got your IT covered
We are your local IT services company based out of Troy, Michigan.
Founded by brothers Dave and Dan Goodenough, our local team has over 30 years of experience in the IT industry. Our goal is to provide the full value of an internal IT department at a fraction of the price. Just a few of the benefits of working with us include:
We believe in earning your trust, rather than binding you to a long-term contract. We simply start with the right price and do a great job. A relationship like this is very much a two-way street, and this is how we earn your trust and continue to prove our worth day in and day out.
We are never unavailable due to vacations or sick days and don’t require you to pay benefits or manage any of the hassles of a full-time employee.
Not only that, but we offer the lowest price guaranteed — we'll match any competitor.
We've created a custom process from the ground up, that includes three main components necessary for an effective IT department:
INITIALIZE & PROTECT
As soon as we take you on as a client, the first thing we do is get all of your IT systems into an optimal state that we can manage going forward.
MAINTENANCE & SUPPORT
Beyond providing friendly and responsive help desk support, we proactively provide ongoing maintenance to keep everything in an optimal state and running great. 90% of what we do on a day-to-day basis will be proactive maintenance that will prevent most issues from ever arising.
PLANNING AHEAD
With quarterly meetings to stay in sync, plan ahead and manage upcoming IT changes together, we enable your business to take the right steps for the right challenge at precisely the right time.
Do You Have More Questions?
Our team is always happy to answer them. Give us a call at 248-970-9086 or fill out the form below.
FAQ's
What happens when hardware fails or when new software needs to be installed?
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Can my employees reach out for support directly, or just me?
We designed our Virtual IT Department to make it easy to delegate all IT related issues to our support team. We encourage all staff to report issues directly to us, so we can keep track of what is going on and resolve issues faster. With our flat-rate monthly pricing, there is no risk of surprises and additional fees.