IT SUPPORT BLOG

There are a lot of things I love about our industry, and about IT in general. I believe in what the right tech strategy can do for any organization and I believe that everyone should have access to this type of tangible asset, regardless of their size. Unfortunately, there are also a lot of things…

Recently, I wrote about all of the things you need to consider when removing an employee’s access during a termination from your company. It’s already garnered a significant response, and is clearly an unfortunate position that a lot of business professionals find themselves in on a regular basis. As fate would have it, right after…

As someone who has owned his own IT support and technology services company for a long time, I’ve unfortunately had to let go my fair share of employees over the years. Even if the employee in question is a legitimately poor fit for a company, it’s something that no business professional actually looks forward to.…

As someone who has spent nearly every day of my professional career helping business owners optimize their computer systems, I can safely say that there’s one topic that is always at the forefront of their minds: backups. As organizations in nearly every industry now use computers to store their client files, host their business applications,…

As someone who has been running an outsourced IT company since 2004, I’ve had my fair share of conversations with business owners about the best ways to handle the IT function of their businesses. After all of these conversations, one thing I can safely say is that a lot of the people I talk with…