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Detroit IT Support: Everything Detroit Businesses Need to Know

Technology is central to the operations of almost all small businesses. If used to its fullest potential, it can help foster growth. Managing emerging technology can be tricky for small business owners. IT professionals can help to bridge this gap – but few small businesses are able to accommodate IT support internally.  

Approximately 75% of small to medium-sized businesses feel that they are facing barriers are preventing them from meeting their digital adoption goals. These barriers include cost, security concerns, and lack of IT staff.  Thankfully, locally-managed IT support services solve all three of these issues and provide other benefits for small businesses.

Detroit, Michigan was named “America’s Newest Tech Hub” by Forbes magazine back in 2017 and is the second leading Midwest city for startup funding. Because of Detroit’s incredible business growth, there are plenty of up-and-coming businesses that could benefit from partnering with an IT support company.

Here’s what Detroit business owners need to know about local IT support services.

1. More and More Businesses Are Investing in Outsourced IT Support

Small to medium-sized businesses are expected to pay over $602 billion on IT infrastructure and services in 2021. Secure technology is vital to the everyday operations of small businesses and keeping up with the latest tools helps boost internal productivity.

However, it can be challenging (and expensive) for small businesses to incorporate advanced technology all on their own. That’s where a local Detroit IT support company can help.

IT support companies are affordable and their monthly service fees are often scalable. A good managed services provider will take the time to listen to your business goals and assess your needs before suggesting the best solutions.

A quality managed IT support company will never offer more than your company needs. Additionally, the agreed-upon monthly cost can be adjusted to fit your level of service and budget.

2. Smaller Sized Businesses Have Higher Risk of Cyberattacks

Plenty of small businesses lack proper IT security than large enterprises because they believe the chances of a cyberattack are lower for a company of their size. Unfortunately, most cyberattacks are targeted at small businesses because they lack security.

In fact, studies estimate that 43% of online attacks are targeted at small businesses – and only 14% of them have the necessary defenses in place to prevent them. 

Further, a data breach can damage the reputation of a small business – especially when it results in lost or stolen private consumer information. When this happens, it’s incredibly difficult for a small business to regain trust with its existing customers. It can also force businesses to halt growth efforts to try to regain the reputation they once had.

One of the greatest benefits to working with an IT support company is the security they provide for all your company’s data, systems, applications, and devices.

Managed IT services take a multilayered approach to protect technology and data from cyber threats, breaches, viruses, and natural disasters. This includes (but is not limited to):

Disaster Recovery Plans:

IT support companies offer disaster recovery and data backup services to ensure businesses are safe from both digital and natural threats. These recovery plans are meant to protect a business’s valuable data in the event of a natural disaster, such as a flood or fire. Managed IT services will set up a cloud-based data backup to prevent lost data – even if servers are damaged beyond repair.

Better Security with Network Monitoring:

With a quality IT support company, your business will receive expert monitoring of your tools and technology. These experts will take note and make any necessary security patch-ups to combat ever-evolving viruses and cyber threats.  The key here is proactiveness. By monitoring your IT infrastructure around the clock, your MSP will spot risk factors and deal with them long before problems arise.

Local Expert Security with Detroit IT Support:

Managed IT services provide specialized security based on geographic location. This is certainly an added benefit to hiring locally. For instance, Detroit IT support should be approached differently than IT support in another city, as threats and tech dangers can differ depending on the area. A generalized approach is not always the best when it comes to IT security.

Additional Security Services

IT support companies may offer additional security services as needed, including:

  • Anti-Virus Protection
  • Cybercrime Detection and Prevention
  • Malware Protection
  • Quick Response Times to IT issues
  • Secure Remote Access
  • Data Security Compliance

3. Managed IT Services Support Business Growth

Small businesses cannot grow in today’s digital world without proper technical support and resources. The truth is, most small businesses cannot afford to hire an internal in-house IT staff. Even if they can, it may not be the best financial investment as you must pay a salary and benefits for a role you don’t necessarily need.

Partnering with an IT support company will provide your business with a dedicated remote IT department for one monthly service fee. This removes the need for you to pay individual salaries and benefits to in-house employees.

In addition, Detroit IT support offers your business access to advanced tools and technology at a cost-effective price. These tools might be too expensive or unavailable to small businesses. A managed services provider bridges that gap. These services help boost small businesses beyond their competition to improve processes, communication, and workflows within the company and with customers.

While many IT support companies offer 24/7 IT support, a Detroit-based managed services provider gives local businesses more. For instance, if a disastrous IT issue occurs and cannot be fixed remotely, your local Detroit IT support provider can send experts onsite to fix it. This and the specialized knowledge of Detroit IT sets local providers apart from national or global ones – plus they are in the same time zone.

In Conclusion:

Small businesses in Detroit can benefit greatly by outsourcing with a local IT support company. A managed services provider will save your business money on tools and improve both internal and external workflows. 

Most importantly, IT support companies in Detroit allow companies to focus on growing the business, and not getting bogged down in technical difficulties. With a Detroit IT support company, small businesses can remove the stress of keeping their technology up to date and secure from their internal operations. This allows business owners to leave all IT responsibilities to a fully dedicated team of experts whose sole focus is your success.

Are you in need of Detroit IT support? Get in touch and learn how your business can grow with InsideOut Networking – a full service IT Support Company. 

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