IT SUPPORT BLOG

Findings reveal that a whopping 76% of businesses reported being a victim of a phishing attack in 2018. Other reports indicate that 97% of people around the world are unable to identify a sophisticated phishing email. If you’re wondering what phishing is and how to detect phishing attacks, and what phishing prevention best practices entail,…

In a 2018 survey of InfoSec professionals, the prevention of malware, especially ransomware, was found to be the most pressing cybersecurity issue globally. If you aren’t familiar with ransomware, you should know that it is malicious software that threatens to either block or publish the victim’s data unless he/she pays the ransom demanded. Sounds nasty,…

In the past, we’ve written about the importance of taking away employee privileges once they are fired. And there’s a reason for that. Employees can easily become a company’s most significant vulnerability, and it isn’t just malicious former employees who are risks. Modern employees are managing more data than ever — and it’s everywhere. From the…

As someone who has owned his own IT support and technology services company for a long time, I’ve unfortunately had to let go my fair share of employees over the years. Even if the employee in question is a legitimately poor fit for a company, it’s something that no business professional actually looks forward to.…